STORE POLICY
CUSTOMER CARE
This is our customer care section we want to make sure that you feel comfortable when shopping with us and we want you to have a great shopping experience.We hope you love the items you choose.
We hope you enjoy your new jewelry and accessories ,we put a lot of love and effort into our products, packaging and website so that our wonderfully amazing customers get an awesome experience at our website and at the same time get beautiful quality products that are inexpensive.Also be sure to tag us at our social medias at the top left corner of the screen so we can see our happy customers!
PRIVACY & SAFETY
At ,AE Luxury Jewelry & More, our customers come first. That’s why we’ve developed a clear store privacy policy that outlines everything you need to know about shopping with us. Read below to find out how we provide the best customer experience!
.
We want your questions to be answered so if you have any that we haven't answered yet you can go to FAQ which will most likely have your unanswered questions.
You can cancel an order before it has shipped but after you cannot.We use trusted and reliable payment methods for our customers to make sure they are safe from any scam while shopping with us.We do not do refunds or returns but if anything arrives in a condition you didn't like or the wrong product please let us know, we'll try our hardest to get to you as fast as possible.
​
At ,AE Luxury Jewelry & More, we work hard to ensure our store policies are fair, clear and transparent. If you can’t find the information you’re looking for below, don’t hesitate to get in touch so we can help you further.
WHOLESALE INQUIRIES
This is our wholesale inquiries section that we use to update our customers about our shipping methods, packaging and costs. We want to build trust and make sure that our customers stay loyal!
We use bubble mailers when shipping with USPS which usually takes around 2 to 3 business days but you can choose which shipping method you want at your price range with the ones that are going to be shown. We also give our customers a goodie bag with 3 random stickers and each product is individually bubble wrapped to make sure it does not get damaged during shipping.We try and keep our prices low because we want to give our customers cute and beautiful products for affordable prices because nobody wants to spend so much for some cute jewelry.We wanted to let our users know a little more about us.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL